State Farm® Insurance Agent Pat Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Barry G
June 2, 2026
5
out of
5
rating by Barry G
"They were fantastic to deal with in 2018 from hail damage as well as the 2023 hailstorm. I've always had such great, courteous, friendly, and prompt service from the Pat Brown State Farm office in Ames. They're top notch!"
We responded:
"Thank you for reviewing our claim service after the hailstorm. State Farm's homeowner's insurance protects policyholders from the unexpected losses. I appreciate your business and loyalty. "
Brian DeWall
June 1, 2026
5
out of
5
rating by Brian DeWall
"Pat and her staff are responsive, professional, and ready to offer advice/suggestions on what can best benefit the client (not her bottom line. Pat treats her clients like family and genuinely cares about their welfare and personal situations. I recommend her and her agency without reservation."
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Ames team. We're always here if you need anything. Pat Brown - State Farm Insurance Agent"
Molly Parrott
May 21, 2026
5
out of
5
rating by Molly Parrott
"We've had a great experience with the Pat Brown team and highly recommend them to others in the Ames area. We have quickly built rapport and a trusting relationship, which is exactly what we'd hoped for with our insurance needs."
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with our Ames office. Thanks for trusting us for your insurance needs. Pat Brown - State Farm Insurance Agent"
Dana Dinnes
May 11, 2026
5
out of
5
rating by Dana Dinnes
"The entire team at Pat Brown State Farm Insurance were very helpful in supporting us through the car repair and cost recovery process. That helped take away some of the sting from being hit by another driver!"
We responded:
"What a great way to start the day! Thank you for the 5 star Google review Dana. It's our pleasure to assist you through your claim process. Claims are never a fun part of insurance so Deb and the Pat Brown State Farm team, work diligently so you can get back to normalcy. Thanks again for the review and we look forward to working with you in 2024. - Pat Brown State Farm Insurance, Ames IA"
Renate Dellmann
May 8, 2026
5
out of
5
rating by Renate Dellmann
"This was my first encounter with Kevin and I enjoyed his cheerful smile, the efficient and meticulous service and attention to detail. I felt that I was in good hands*-*"
We responded:
"Renate- it is always a pleasure visiting with you and reviewing your policies. Thank you very much for the 5-star rating and being a loyal customer. Pat"
C Prior
May 5, 2026
5
out of
5
rating by C Prior
"Great service and friendly staff. They make you feel like family."
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Ames. Pat Brown - State Farm Insurance Agent"
A. W.
April 24, 2026
5
out of
5
rating by A. W.
"Pat Brown and the other folks at State Farm here in Ames have helped make the very daunting world of getting insurance more navigable and more clear. I appreciate her honesty and directness!"
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our Ames State Farm team is always here for your insurance needs. Pat Brown - State Farm Insurance Agent"
Stacy Smith
March 30, 2026
5
out of
5
rating by Stacy Smith
"I've known Pat for many years and would describe her as the utmost professional. She truly enjoys what she does (which is refreshing) and reflects in her attitude when assisting with insurance needs. I'd highly recommend her to anyone."
We responded:
"Thank you Stacy for the 5 star review, it is much appreciated! I do love helping Ames community residents such as yourself. Insurance doesn't need to be stressful, feel free to give me a call at anytime if you have a question regarding your insurance policies. Thank you for recommending the Pat Brown State Farm Insurance office! - Pat"
DeadSpecimen
March 21, 2026
5
out of
5
rating by DeadSpecimen
"I just got my first car and got a pretty terrible rate from the insurance my mom had, called Pat Brown and got a pretty amazing rate instantly and it only took a few minutes to get set up. Loving my new car so far, thanks Pat!"
We responded:
"A sincere thank-you for your review,. We truly value your business and your kind words. Our State Farm team here in Ames loves serving customers like you! Pat Brown - State Farm Insurance Agent"
James Sorenson
March 3, 2026
5
out of
5
rating by James Sorenson
"I've been a customer of Pat Brown State Farm for over 30 years. Pat and her staff are meticulously detailed about making sure you have proper coverage. Many years I have had between 15 and 20 policies. Any claims that I have had have always been handled perfectly. I would highly recommend them."
We responded:
"James, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Pat Brown - State Farm Insurance Agent"
Sherene Kemp
February 25, 2026
5
out of
5
rating by Sherene Kemp
"I called to get a quote for homeowners insurance and Amber was very helpful and efficient. They replied with quotes very quickly. When I went in to finalize the paperwork, they were so friendly and it was refreshing to get such awesome customer service!! I will recommend this agency to everyone!"
We responded:
"Sherene, your feedback truly made our day! We’re so grateful for your loyalty and support. Pat Brown - State Farm Insurance Agent"
Will Krapfl
February 25, 2026
5
out of
5
rating by Will Krapfl
"Aaron was great to work with!"
We responded:
"Thank you for highlighting our service! We’re proud to help our Ames neighbors find peace of mind. Pat Brown - State Farm Insurance Agent"
Matthew Pyle
February 21, 2026
5
out of
5
rating by Matthew Pyle
"I’ve been with Pat Brown for a while now, and I wouldn’t trust anyone else with my insurance needs. Pat is honest, transparent, and always looks out for my best interests. They helped me find discounts I didn't even know existed! It’s rare to find this level of personalized service these days."
We responded:
"A sincere thank-you for your review, Matthew. We truly value your business and your kind words. Pat Brown - State Farm Insurance Agent"
Lou Scallon
February 19, 2026
5
out of
5
rating by Lou Scallon
"We have been long term customers of Pat Brown and greatly appreciate the honest, thorough service that we have received."
We responded:
"Amazing! We appreciate your trust in our team and look forward to continuing to serve you. Pat Brown - State Farm Insurance Agent"
Jordan Allen
February 9, 2026
5
out of
5
rating by Jordan Allen
"The Pat Brown team has been great to work with. Very responsive and helpful, and they also helped us save money on our home and auto insurance while offering more protection."
We responded:
"Thank you for the review! We’re happy we met your expectations, Jordan. We are always here when you need us. – Pat Brown - State Farm Insurance Agent"
Mike Krapfl
February 5, 2026
5
out of
5
rating by Mike Krapfl
"We've worked with Pat's office for decades. We've never had a complaint. And, when we've had to file a claim, Pat and State Farm have been great to work with."
We responded:
"Thanks for the 5 stars, Mike, and for being part of our Ames community! – Pat Brown - State Farm Insurance Agent"
Niossotty Espinoza
February 5, 2026
5
out of
5
rating by Niossotty Espinoza
"They are honest people, truly kind, the process was very quick and I think they charge me a fair price for my car insurance."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. –Pat Brown - State Farm Insurance Agent"
bo chen
February 4, 2026
5
out of
5
rating by bo chen
"Very very great customer service. High efficiency!"
We responded:
"Thanks for the 5 stars, bo, and for being part of our Ames community! – Pat Brown - State Farm Insurance Agent"
Liz Smith
January 27, 2026
5
out of
5
rating by Liz Smith
"Always very helpful and great to talk with. Makes sure the coverage we have is always up to date and coverage is adequate."
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much Liz for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
Kristopher Stow
January 23, 2026
5
out of
5
rating by Kristopher Stow
"Pat Brown is the best - easy to work with, incredibly knowledgeable, and always ensures I have the best insurance for myself and my family."
We responded:
"Thank you, Kristopher! We’re honored to serve the Ames community and so appreciative of your 5-star rating. – Pat Brown - State Farm Insurance Agent"
Jacky Bassett
January 22, 2026
5
out of
5
rating by Jacky Bassett
"Our family has been with Pat Brown for years now. Always helpful and just nice people in there. Any questions I've had they've been able to always assist me."
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much Jacky for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
Richard Carter
November 29, 2025
5
out of
5
rating by Richard Carter
"Personal. professional business. Easy to work with."
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much Richard for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
C. Leonhard
November 25, 2025
5
out of
5
rating by C. Leonhard
"Good service, good product."
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much C. Leonhard for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
Sumit Gautam
November 10, 2025
5
out of
5
rating by Sumit Gautam
"Excellent service and people"
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much Sumit for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
Lisa Norris
September 19, 2025
5
out of
5
rating by Lisa Norris
"Love Pat Brown and staff. Always there to help and listens to all your concerns. Thanks State Farm."
We responded:
"Thank you so much Lisa for taking the time to write us a 5 star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions. - Pat"