State Farm® Insurance Agent Pat Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Niossotty Espinoza
February 5, 2026
5
out of
5
rating by Niossotty Espinoza
"They are honest people, truly kind, the process was very quick and I think they charge me a fair price for my car insurance."
bo chen
February 4, 2026
5
out of
5
rating by bo chen
"Very very great customer service. High efficiency!"
Liz Smith
January 27, 2026
5
out of
5
rating by Liz Smith
"Always very helpful and great to talk with. Makes sure the coverage we have is always up to date and coverage is adequate."
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much Liz for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
Kristopher Stow
January 23, 2026
5
out of
5
rating by Kristopher Stow
"Pat Brown is the best - easy to work with, incredibly knowledgeable, and always ensures I have the best insurance for myself and my family."
We responded:
"Thank you, Kristopher! We’re honored to serve the Ames community and so appreciative of your 5-star rating. – Pat Brown - State Farm Insurance Agent"
Jacky Bassett
January 22, 2026
5
out of
5
rating by Jacky Bassett
"Our family has been with Pat Brown for years now. Always helpful and just nice people in there. Any questions I've had they've been able to always assist me."
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much Jacky for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
Richard Carter
November 29, 2025
5
out of
5
rating by Richard Carter
"Personal. professional business. Easy to work with."
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much Richard for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
C. Leonhard
November 25, 2025
5
out of
5
rating by C. Leonhard
"Good service, good product."
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much C. Leonhard for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
Sumit Gautam
November 10, 2025
5
out of
5
rating by Sumit Gautam
"Excellent service and people"
We responded:
"Thank you for choosing Pat Brown State Farm Insurance. Thank you so much Sumit for taking the time to write a 5-star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions."
Lisa Norris
September 19, 2025
5
out of
5
rating by Lisa Norris
"Love Pat Brown and staff. Always there to help and listens to all your concerns. Thanks State Farm."
We responded:
"Thank you so much Lisa for taking the time to write us a 5 star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions. - Pat"
Curtiss Knoblock
August 12, 2025
5
out of
5
rating by Curtiss Knoblock
"I tell you what — Pat Brown’s State Farm team is top-notch! Every time I need something, they’re on it faster than I can find my policy number. Called earlier and got Amber — she’s friendly, knows her stuff, and had my insurance handled before I could finish my snack."
We responded:
"Thank you so much for you thoughtful review Curtiss! We appreciate the kind words and glad that you was satisfied with the service we provided."
Don Alexander
May 30, 2025
5
out of
5
rating by Don Alexander
"I have been a client of Pat Brown's State Farm insurance agency for 15 years. The service has always been excellent. I particularly appreciate the regular reminders and reviews for updating my coverage. In a recent underwriting situation, Pat and her staff were particularly active and helpful in resolving a situation regarding renewal of my homeowners insurance. I have homeowners, auto, and personal liability insurance with State Farm through Pat's agency. Nine years ago a fire required complete restoration of the interior of my home. I called Pat and within 3 hours I had a contact with State Farm, an initial check for needed expenses and State Farm arranged paid hotel accomodations. I had no problem with getting payment for my losses up to the limit of the policy. I heartily recommend insuring with State Farm through the Pat Brown agency."
We responded:
"Thank you so much for your thoughtful review, Don! We truly appreciate your loyalty over the past 15 years. It means a lot to hear that our team’s dedication, from regular policy reviews to personalized support during unexpected events, has made a positive impact. We’re especially glad we could be there for you during such a challenging time after the fire. Helping protect what matters most to you is always our top priority. Thank you for recommending our office — we’re grateful to have you as part of the Pat Brown State Farm family!"
Beth Swenson
May 22, 2025
5
out of
5
rating by Beth Swenson
"Very easy to work with. Takes the time to explain changes to policies. Listens and explains any issues. Always makes for you."
We responded:
"I enjoy visiting with my customers. Feel it is very important for everyone to know what insurance policy coverages before a loss - not after a loss."
Chris Gertie
May 20, 2025
5
out of
5
rating by Chris Gertie
"Pat does a fantastic job at finding the best coverage at a very competitive price ! And she’s very personable."
We responded:
"Thank you so much for your kind words and thoughtful review, Chris! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Renate Dellmann
May 7, 2025
5
out of
5
rating by Renate Dellmann
"over many years my interaction with Pat and her staff has invariably been positive and a pleasure"
We responded:
"Renate- it is always a pleasure visiting with you and reviewing your policies. Thank you very much for the 5-star rating and being a loyal customer. Pat"
Rex Nelson
April 15, 2025
5
out of
5
rating by Rex Nelson
"Pat has been great. Quick to offer help and appointments. Claims have been handled great. Definitely recommend her services."
We responded:
"Thank you Rex, for taking the time to leave our State Farm Insurance Office a 5-star Google review. We look forward to working with you this year! – Pat Brown State Farm Insurance, Ames IA"
Lisa Burke
April 11, 2025
5
out of
5
rating by Lisa Burke
"Personalized service at it's best"
We responded:
"Thank you Lisa, for taking the time to leave our State Farm Insurance Office a 5-star Google review. We look forward to working with you this year! – Pat Brown State Farm Insurance, Ames IA"
Dean Ulrichson
March 25, 2025
5
out of
5
rating by Dean Ulrichson
"Pat has always been available for me and given good advice. She does a good job of finding the best rates for my properties and cars. I highly recommend her as and insurance agent."
We responded:
"Thank you so much for your kind words and thoughtful review, John! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Jo Min
February 26, 2025
5
out of
5
rating by Jo Min
"I have been Ms. Brown’s customer for 36 years, and have always appreciated the helpfulness & integrity of Ms. Brown!"
We responded:
"Thank you so much for your kind words and thoughtful review, Jo! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
John Mathias
January 31, 2025
5
out of
5
rating by John Mathias
"Big price increase explained very well ! Major changes in Iowa place in the insurance world. Did not know how many problems we had that effects our place in the insurance world. Understand how State Farm is set up. Will pay up. We have to have replacement cost coverage."
We responded:
"Thank you so much for your kind words and thoughtful review, John! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Pamela Rabin
January 23, 2025
5
out of
5
rating by Pamela Rabin
"Debra Van Düsseldorf is always very helpful, efficient and friendly. Pat Brown agency takes great care of my insurance needs."
We responded:
"We appreciate you taking the time out of your day to leave our State Farm office a 5 star Google review. Deb is consistently looking out for our policy holders to make sure they have all their affairs in place. I will be sure to pass along your kind words to her as I know she will appreciate them. Thanks for recommending the Pat Brown State Farm Insurance Office. – Pat"
Ben P
January 15, 2025
5
out of
5
rating by Ben P
"Pat Brown provides and honest and professional insurance experience. Pat took the time to visit my office and walk through changes in homeowners, auto, and umbrella insurance. The rates have always been fair and the customer service has been excellent."
We responded:
"Thank you so much for your kind words and thoughtful review, Ben! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Stephani Scherbart
January 13, 2025
5
out of
5
rating by Stephani Scherbart
"I enjoy meeting with Pat because she tells you the reality of the situation and not some hyped sales pitch. She actually wants what is best for you and wants you to be covered."
We responded:
"Thank you so much for your kind words and thoughtful review, Stephani! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Steve Pett
January 12, 2025
5
out of
5
rating by Steve Pett
"Pat provided us with valuable information and good advice. She is interested in answering all our questions."
We responded:
"Thank you so much for your kind words and thoughtful review, Steve! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Terry Lankford
January 7, 2025
5
out of
5
rating by Terry Lankford
"Always honest and helpful. Had an accident with our car and the service was amazing."
We responded:
"Thank you for your wonderful feedback, Terry! We’re so glad we could assist you during such a stressful time. Providing honest and helpful service, especially when dealing with an accident, is our top priority. It’s great to know you had an amazing experience with us. We’re here whenever you need us and appreciate your trust in our team! – Pat Brown State Farm Insurance, Ames IA"
Denise Miller
December 31, 2024
5
out of
5
rating by Denise Miller
"Pat has been my insurance agent since June 1991. She is open, honest and looks out for clients insurance wise and on a personal level."
We responded:
"Thank you for being such a loyal client since 1991, Denise! We truly value the trust you’ve placed in myself and our team over the years. Our commitment to being open, honest, and genuinely caring about our customers both professionally and personally is at the heart of everything we do. Your kind words inspire us to keep delivering the personalized service you deserve. Thank you for being a part of our State Farm family! – Pat Brown State Farm Insurance, Ames IA"