State Farm® Insurance Agent Pat Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Don Alexander
May 30, 2025
5
out of
5
rating by Don Alexander
"I have been a client of Pat Brown's State Farm insurance agency for 15 years. The service has always been excellent. I particularly appreciate the regular reminders and reviews for updating my coverage. In a recent underwriting situation, Pat and her staff were particularly active and helpful in resolving a situation regarding renewal of my homeowners insurance. I have homeowners, auto, and personal liability insurance with State Farm through Pat's agency. Nine years ago a fire required complete restoration of the interior of my home. I called Pat and within 3 hours I had a contact with State Farm, an initial check for needed expenses and State Farm arranged paid hotel accomodations. I had no problem with getting payment for my losses up to the limit of the policy. I heartily recommend insuring with State Farm through the Pat Brown agency."
We responded:
"Thank you so much for your thoughtful review, Don! We truly appreciate your loyalty over the past 15 years. It means a lot to hear that our team’s dedication, from regular policy reviews to personalized support during unexpected events, has made a positive impact. We’re especially glad we could be there for you during such a challenging time after the fire. Helping protect what matters most to you is always our top priority. Thank you for recommending our office — we’re grateful to have you as part of the Pat Brown State Farm family!"
Beth Swenson
May 22, 2025
5
out of
5
rating by Beth Swenson
"Very easy to work with. Takes the time to explain changes to policies. Listens and explains any issues. Always makes for you."
We responded:
"I enjoy visiting with my customers. Feel it is very important for everyone to know what insurance policy coverages before a loss - not after a loss."
Chris Gertie
May 20, 2025
5
out of
5
rating by Chris Gertie
"Pat does a fantastic job at finding the best coverage at a very competitive price ! And she’s very personable."
We responded:
"Thank you so much for your kind words and thoughtful review, Chris! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Renate Dellmann
May 7, 2025
5
out of
5
rating by Renate Dellmann
"over many years my interaction with Pat and her staff has invariably been positive and a pleasure"
We responded:
"Renate- it is always a pleasure visiting with you and reviewing your policies. Thank you very much for the 5-star rating and being a loyal customer. Pat"
Rex Nelson
April 15, 2025
5
out of
5
rating by Rex Nelson
"Pat has been great. Quick to offer help and appointments. Claims have been handled great. Definitely recommend her services."
We responded:
"Thank you Rex, for taking the time to leave our State Farm Insurance Office a 5-star Google review. We look forward to working with you this year! – Pat Brown State Farm Insurance, Ames IA"
Lisa Burke
April 11, 2025
5
out of
5
rating by Lisa Burke
"Personalized service at it's best"
We responded:
"Thank you Lisa, for taking the time to leave our State Farm Insurance Office a 5-star Google review. We look forward to working with you this year! – Pat Brown State Farm Insurance, Ames IA"
Dawn Aitchison
April 2, 2025
5
out of
5
rating by Dawn Aitchison
"We have been going to Pat for more than thirty years for our family’s insurance needs. She is an absolute jewel and has an abundance of lived experience that sets her apart as an insurance agent. I know that Pat really cares about my family and doing what she can to set us up to be properly insured. She is always working to keep our rates affordable and I highly respect her."
We responded:
"Thank you so much for your kind words and thoughtful review, Dawn! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Dean Ulrichson
March 25, 2025
5
out of
5
rating by Dean Ulrichson
"Pat has always been available for me and given good advice. She does a good job of finding the best rates for my properties and cars. I highly recommend her as and insurance agent."
We responded:
"Thank you so much for your kind words and thoughtful review, John! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Jo Min
February 26, 2025
5
out of
5
rating by Jo Min
"I have been Ms. Brown’s customer for 36 years, and have always appreciated the helpfulness & integrity of Ms. Brown!"
We responded:
"Thank you so much for your kind words and thoughtful review, Jo! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
John Mathias
January 31, 2025
5
out of
5
rating by John Mathias
"Big price increase explained very well ! Major changes in Iowa place in the insurance world. Did not know how many problems we had that effects our place in the insurance world. Understand how State Farm is set up. Will pay up. We have to have replacement cost coverage."
We responded:
"Thank you so much for your kind words and thoughtful review, John! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Pamela Rabin
January 23, 2025
5
out of
5
rating by Pamela Rabin
"Debra Van Düsseldorf is always very helpful, efficient and friendly. Pat Brown agency takes great care of my insurance needs."
We responded:
"We appreciate you taking the time out of your day to leave our State Farm office a 5 star Google review. Deb is consistently looking out for our policy holders to make sure they have all their affairs in place. I will be sure to pass along your kind words to her as I know she will appreciate them. Thanks for recommending the Pat Brown State Farm Insurance Office. – Pat"
Ben P
January 15, 2025
5
out of
5
rating by Ben P
"Pat Brown provides and honest and professional insurance experience. Pat took the time to visit my office and walk through changes in homeowners, auto, and umbrella insurance. The rates have always been fair and the customer service has been excellent."
We responded:
"Thank you so much for your kind words and thoughtful review, Ben! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Stephani Scherbart
January 13, 2025
5
out of
5
rating by Stephani Scherbart
"I enjoy meeting with Pat because she tells you the reality of the situation and not some hyped sales pitch. She actually wants what is best for you and wants you to be covered."
We responded:
"Thank you so much for your kind words and thoughtful review, Stephani! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Steve Pett
January 12, 2025
5
out of
5
rating by Steve Pett
"Pat provided us with valuable information and good advice. She is interested in answering all our questions."
We responded:
"Thank you so much for your kind words and thoughtful review, Steve! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Terry Lankford
January 7, 2025
5
out of
5
rating by Terry Lankford
"Always honest and helpful. Had an accident with our car and the service was amazing."
We responded:
"Thank you for your wonderful feedback, Terry! We’re so glad we could assist you during such a stressful time. Providing honest and helpful service, especially when dealing with an accident, is our top priority. It’s great to know you had an amazing experience with us. We’re here whenever you need us and appreciate your trust in our team! – Pat Brown State Farm Insurance, Ames IA"
Denise Miller
December 31, 2024
5
out of
5
rating by Denise Miller
"Pat has been my insurance agent since June 1991. She is open, honest and looks out for clients insurance wise and on a personal level."
We responded:
"Thank you for being such a loyal client since 1991, Denise! We truly value the trust you’ve placed in myself and our team over the years. Our commitment to being open, honest, and genuinely caring about our customers both professionally and personally is at the heart of everything we do. Your kind words inspire us to keep delivering the personalized service you deserve. Thank you for being a part of our State Farm family! – Pat Brown State Farm Insurance, Ames IA"
John Norlin
December 31, 2024
5
out of
5
rating by John Norlin
"State Farm agent Pat Brown professionally explains policy options and she and associate Amber Bosteder make their clients feel appreciated. Thank you Pat for your excellent service."
We responded:
"Thank you so much for your kind words and thoughtful review, John! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options, and Amber is dedicated to making everyone feel valued and appreciated. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
Eva Olson
July 25, 2024
5
out of
5
rating by Eva Olson
"Pat is super kind and helpful. She walked me through all the paper work and made sure I understood what I was getting into. She also worked to lower what I am paying. Definitely would recommend. Other individuals, like Blake who work at her office are completely accommodating and will work with you to make sure your insurance matches your needs. 100% recommend this office to anyone looking for insurance!"
We responded:
"Thank you Eva for taking the time to leave us a State Farm Google review. It is my pleasure to assist you with your insurance needs. My team and I genuinely care about our policyholders and want everyone to leave our office confident with the policy they signed up for. Thanks for recommending us to the Ames community, we hope you have a great weekend! - Pat Brown State Farm Insurance Office, Ames IA"
Timothy Stewart
July 20, 2024
5
out of
5
rating by Timothy Stewart
"Very kind people and excellent customer service."
We responded:
"We appreciate you taking the time to leave our State Farm Insurance Office a 5-star Google review, Timothy. I am so proud of my team and the high level service they provide to our policy holders. Thanks again for recommending us to the Ames community and we hope you have a pleasant weekend. - Pat Brown State Farm Insurance Office "
Geoff Thompson
July 19, 2024
5
out of
5
rating by Geoff Thompson
"Just switched to State Farm, Pat and Blake could not have been more kind and helpful!"
We responded:
"Thank you for insuring your home and auto with State Farm and the Pat Brown Insurance Agency. We are excited to have you as a policyholder and ae committed to giving you the best service. Thank you. Pat"
Wayde Klingbeil
July 12, 2024
5
out of
5
rating by Wayde Klingbeil
"Pat helped us into better auto and homeowner coverage at a lower price after my prior insurance company moved out of Iowa. To top it off she made the process simple and seamless! What more can you ask for? I would recommend her State Farm agency to anyone looking for auto and homeowners insurance! Wayde Klingbeil"
We responded:
"Thank you Wayde for your kind words! I am so thrilled to hear that Pat was able to find you better coverage at a lower price and that the process was smooth and hassle-free. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your auto and homeowner insurance needs. If you ever any more questions or need further assistance, don't hesitate to reach out. Thanks again for choosing the Pat Brown State Farm Insurance Office. - Pat Brown State Farm Insurance Office"
Ryan Hooks
July 12, 2024
5
out of
5
rating by Ryan Hooks
"Quick, efficient, and friendly service. Thanks!"
We responded:
"Ryan: Thank you for insuring with my agency. We are dedicated to providing the best service and fulfilling your insurance needs. Pat"
Joey Markun
July 11, 2024
5
out of
5
rating by Joey Markun
"Great Experience! First time needing renters insurance for an apartment in town. Blake was very helpful and walked me through the whole process in under 15 minutes."
We responded:
"Thank you, Joey, for taking the time to leave our State Farm Insurance Office a 5-star Google Review. So glad to hear that Blake was able to assist you with your renters insurance needs. We look forward to working with you and hope you have a great weekend! - Pat Brown State Farm Insurance Office! "
Barry G
May 30, 2024
5
out of
5
rating by Barry G
"They were fantastic to deal with in 2018 from hail damage as well as the 2023 hailstorm."
We responded:
"Thank you for reviewing our claim service after the hailstorm. State Farm's homeowner's insurance protects policyholders from the unexpected losses. I appreciate your business and loyalty. "
Alex Krumm
May 23, 2024
5
out of
5
rating by Alex Krumm
"I've had Pat Brown as my insurance provider for over a decade now. She has always been a woman of integrity and shot straight with me. I have deeply appreciated it over the years and can't imagine going anywhere else."
We responded:
"Thank you, Alex. It has been a pleasure to help you with your insurance needs all these years. Pat"